Privacy Policy

Charlie & Bella’s Creations CIC

Last updated: May 2026

At Charlie & Bella’s Creations CIC, we care deeply about protecting the privacy and safety of children, families, schools, organisations, and all visitors using our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit artwork, contact us, join events, or take part in auctions and creative activities.

1. Who We Are

Charlie & Bella’s Creations CIC is a community interest company focused on celebrating children’s creativity through artwork, gallery features, creative workshops, wellbeing experiences, and charity auctions.

We are committed to creating a safe, positive, and inclusive environment for all children and families.

2. Information We Collect

We may collect the following information when you use our website:

Contact Information

Name
Email address
Phone number
Organisation or school name
Artwork Submission Information
Child’s first name
Age (optional)
Artwork images
Artwork titles/descriptions
Parent or guardian contact details

Auction Information

Bid details
Purchase/payment information
Delivery or collection information
Website Usage Data
Like most websites, Wix may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and analytics data

3. How We Use Your Information

We use information to:

Respond to enquiries
Manage artwork submissions
Display artwork in galleries or auctions
Process auction bids and purchases
Organise workshops and events
Improve our website and services
Communicate important updates
Support fundraising and charity initiatives
We will never sell your personal information to third parties.

4. Children’s Privacy & Safety

Protecting children’s privacy is extremely important to us.

We:

only display limited child information (such as first name and age where permission is given)
never publish sensitive personal details
require parent/guardian consent for artwork submissions
carefully review submitted content before publication
aim to create a safe and positive online environment

Parents or guardians may request artwork or information removal at any time by contacting us.

5. Artwork & Content Permissions

By submitting artwork or creative content to Charlie & Bella’s Creations CIC, parents/guardians confirm they have permission to share the content. Submitted artwork may be used:

on our website
in online galleries
in charity auctions
on social media
in promotional materials related to our CIC activities

Artwork ownership always remains with the creator and their family.

6. Cookies

Our website uses cookies and similar technologies through Wix and third-party tools.

Cookies help us:

improve website performance
understand visitor behaviour
provide secure browsing
remember preferences

You can disable cookies through your browser settings.

7. Third-Party Services

We may use trusted third-party services including:

Wix
payment providers
analytics tools
social media platforms

These services may process data according to their own privacy policies.

8. Data Security

We take reasonable steps to protect your information and keep it secure.

However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.

9. Your Rights

You may request to:

access your data
correct inaccurate information
remove submitted content
unsubscribe from communications
request deletion of personal information

To make a request, please contact us.

10. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

Charlie & Bella’s Creations CIC
📧 Charlie.belle.creations@cbcreations.info
🌐 https://cbcreations.info/

11. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website features.

Please check this page occasionally for updates